WINARTI; RUSMAWATI, Aprin; ELLINA, Agusta Dian. Hubungan Mutu Pelayanan Kesehatan Dengan Kepuasan Pasien BPJS Di Ruang Rawat Inap RSU UMM. Journal of Health Science Community, [S. l.], v. 1, n. 2, 2020. Disponível em: https://www.thejhsc.org/index.php/jhsc/article/view/26. Acesso em: 15 sep. 2025.